Forget everything else you have been told. None of it means anything.
They have 5 days to submit your fingerprints to SPBI. There is currently no backlog at SPBI. They have one week after they get the FBI results back from SPBI.
Keep up on the dates (Email us at info [at] ctcarry.com and we will help you with this). If any of these time frames are missed, immediately file an appeal.