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Thread: What should I do about this carry in a bank conversation?

  1. #1
    Regular Member Rev tone92's Avatar
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    What should I do about this carry in a bank conversation?

    So here's the deal. I love the site I come here a lot about questions I have and they usually get answered. One of which was is it ok to OC in my bank. I was delighted to find that suntrust was pro gun. Since that day I can say I've OC'd upwards of twenty times or so. So when I went to cash a check a few days ago I was confronted by a man that I presumed worked there. Before now I had come into the bank on a regular basis and chatted it up with the tellers and others there about OC and never had anyone feel threatened at all. Back to the story at hand. The man approached me and said "uhhh sir. Why would you bring that in he branch?" To which I calmly told him I had carried in this branch and other branches with no problems and I do it everywhere I go. He started to walk away while saying uhhhhh ok.... I got the vibe that he wanted to tell me to leave but he wasn't sure he could. He said its company policy to not allow hat in here and asked me to leave it in my car to which I said well if it was policy then it would be written on the door . Which of is not. He then told me that because of policy I have to leave it in my car. Then walked away. I know I made a few mistakes in the situation. I didn't get his name. But my question is what should I do now? If he is the branch manager do I have to abide or if its not actually policy can I just keep going there as I always do? Does anyone know how to go about contacting suntrust to get an official statement? I would hate to have to change banks because of this one man. I love suntrust and their stance on guns. What should I do?

  2. #2
    Accomplished Advocate peter nap's Avatar
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    Quote Originally Posted by Rev tone92 View Post
    So here's the deal. I love the site I come here a lot about questions I have and they usually get answered. One of which was is it ok to OC in my bank. I was delighted to find that suntrust was pro gun. Since that day I can say I've OC'd upwards of twenty times or so. So when I went to cash a check a few days ago I was confronted by a man that I presumed worked there. Before now I had come into the bank on a regular basis and chatted it up with the tellers and others there about OC and never had anyone feel threatened at all. Back to the story at hand. The man approached me and said "uhhh sir. Why would you bring that in he branch?" To which I calmly told him I had carried in this branch and other branches with no problems and I do it everywhere I go. He started to walk away while saying uhhhhh ok.... I got the vibe that he wanted to tell me to leave but he wasn't sure he could. He said its company policy to not allow hat in here and asked me to leave it in my car to which I said well if it was policy then it would be written on the door . Which of is not. He then told me that because of policy I have to leave it in my car. Then walked away. I know I made a few mistakes in the situation. I didn't get his name. But my question is what should I do now? If he is the branch manager do I have to abide or if its not actually policy can I just keep going there as I always do? Does anyone know how to go about contacting suntrust to get an official statement? I would hate to have to change banks because of this one man. I love suntrust and their stance on guns. What should I do?
    Without knowing who he was, there isn't much to advise on. See what happens the next time unless you were ordered to stay out. He could have been the Janitor.

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    Regular Member Rev tone92's Avatar
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    He was very professionally dressed and when he walked away he went into one of the offices not just a desk like the others. That's why I figured he might be the branch manager. I do plan on OCing there again and if he says anything again I will eget his name and position. Should a enquire about company policy before going back or should I just not worry about it?

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    Regular Member wylde007's Avatar
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    Quote Originally Posted by Rev tone92 View Post
    I know I made a few mistakes in the situation.
    This was one of them.
    He said its company policy to not allow that in here and asked me to leave it in my car to which I said well if it was policy then it would be written on the door.
    Never. Repeat: NEVER recommend that a business put up a sign. Don't even bring it up in candid, passing conversation.
    The quiet war has begun, with silent weapons
    And the newest slavery is to keep the people poor, and stupid
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    Never argue with an idiot. He will drag you down to his level and beat you with experience.

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    Regular Member TFred's Avatar
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    One thing I've read here and there, which always seems to be a good idea... when you are approached by someone like this, if the conversation gets to a point where it makes sense to do so (it doesn't sound like yours necessarily did), say to the person very directly, "what is it that you are asking me to do?"

    That puts them in the position of having to clearly state exactly what it is they are probably just thinking that they want, and it puts them on the record (especially if you are running your voice recorder) with their request. It also can serve as a reminder to the other person that they might not have the authority to ask you do do what it is they wish you would do, in which case the encounter is likely to be over.

    YMMV,

    TFred

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    Regular Member Rev tone92's Avatar
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    I admit i made some mistakes in this situation. It took me off guard. I was about to be done with my transaction and i had never been confronted by anyone at this location in the year or so i have been OCing. This is the first confrontation from anyone I've had in some time now. Made me forget that some people have a problem with it...

  7. #7
    Campaign Veteran skidmark's Avatar
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    Have you contacted corporate HQ to find out what their policy is? Explaining that you have been coming in for some time with no problems or complaints by the staff. (This is not the time to mention your most recent encounter.) Explain that you chose to put your funds in their institution because they do honor state law. Give corporate HQ the names of several of the tellers you interact with and suggest that they be contacted to vouch for your behavior while in the bank. A letter is probably the best way to do all this.

    I find it very strange that the person "umm-ed" his way through telling you guns were against policy, and even stranger that he then went back to his office and did nothing else. If it were a policy violation I would expect the contact to be a bit more "forceful" and I would expect to be watched to see if I complied with the instruction to leave it in your car. A manager worthy of the name knows how to deal with customers and how to "ask" them to do things like get out. All of this makes me believe this person did not have the authority to say what he said and did not properly state corporate policy.

    stay safe.
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    Regular Member Rev tone92's Avatar
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    Quote Originally Posted by skidmark View Post
    I find it very strange that the person "umm-ed" his way through telling you guns were against policy, and even stranger that he then went back to his office and did nothing else.
    This is what through me off. From the moment he approached me i could tell he didn't think he could ask me to leave and that anything he wanted me to do was just for his own satisfaction. I just wasn't sure if i should just go back without confirming policy or wait until i have an official word.

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    Activist Member nuc65's Avatar
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    Request politely a copy of the applicable policy. Don't let someone 'throw' you off in manner or bearing, remain calm and unaffected. Think before you react especially in regards to a verbal encounter.

    I had a branch manager (no longer there) at a local bank tell me I couldn't carry there. I asked why he believed this to be true. He started with saying it was against the rules. I asked for him to point me to the stated rule. Then he said it was federal law, to which I replied that it was not but if he would show me the federal law that made it so I would gladly abide by it.

    It is like many other 'laws' that people have told me about over the years where they 'think' a law (or rule) about something should exist it does in their mind so therefore it must be real.
    When I carry a gun, I don't do so because I am looking for a fight, but because I'm looking to be left alone. The gun at my side means that I cannot be forced, only persuaded. I don't carry it because I'm afraid, but because it enables me to be unafraid. It doesn't limit the actions of those who would interact with me through reason, only the actions of those who would do so by force.

    excerpt By Marko Kloos (http://munchkinwrangler.wordpress.com/?s=major+caudill)

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    Regular Member MKEgal's Avatar
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    My suggestions would be:
    * don't change your behavior; keep doing your regular banking there, as usual

    * don't wait for it to happen again - contact corporate & express your surprise & displeasure about their employee's actions, trying to tell you that corporate policy forbids the peaceful exercise of protected civil rights by customers.
    (There might be an anti-rights policy for employees, & they have to give up their rights as a condition of having a job. This is a common confusion.)
    ((You might want to have someone proofread your letter or email.))

    * if he approaches you again, be sure to write down his name & title (go look at his office door if you have to), and complain to corporate again

    * if it turns out to actually be corporate policy to control customers' civil rights, consider a different bank & tell them why they're losing your money
    Last edited by MKEgal; 07-18-2012 at 01:11 PM.

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    Regular Member Tanner's Avatar
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    I think he went back to his office abruptly to change his undies. If you know its corporate policy to allow OC then OC. The only way I see a way around it for the would be manager is if this were some kind of franchise. But at any given moment they could refuse you service for any reason despite policy. Complain to the right people and you may be well received on your next visit. The most likely answer to why he did what he did is simple. His thought may have been something like this "hey there is a guy with a gun at a bank!" Over reaction on his part to assume that you cant OC at a bank. Ill admit that when I was researching OC I assumed that you couldent carry at a bank because....wel its a BANK! People are conditioned to fear weapons of all kinds through entertainment.

    If I may share something I learned as a kid about snakes and spiders. They are more afaid of you than you are of them. This applies to people who confront us with a negative attitude. They dont understand why we do it, so they will invent ways to tell us we cant. Smile real big and polietly tell them to piss off before they get pissed on. There is my $.02



    To clarify that last statement was a joke.

  12. #12
    Regular Member scouser's Avatar
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    Quote Originally Posted by Tanner View Post
    I think he went back to his office abruptly to change his undies. [snip]
    That's actually closer to the truth than you think. Basically the guy was full of cr@p, so changing them was his best option. I've never had a problem with Suntrust and firearms.

    Is there another branch nearby you could visit until the idiot is corrected? I know if I didn't like the service in the branch a half mile from my home, I'd visit the one 3 miles away when my travels took me near there.

    Certainly get his name and job title, you never know, someone on this site may just happen to be married to a Suntrust employee who is held in VERY high regard by VERY high up management in that organization

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    Founder's Club Member - Moderator ed's Avatar
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    Quote Originally Posted by Rev tone92 View Post
    The man approached me and said "uhhh sir. Why would you bring that in he branch?" To which I calmly told him I had carried in this branch and other branches with no problems and I do it everywhere I go. He started to walk away while saying uhhhhh ok.... I got the vibe that he wanted to tell me to leave but he wasn't sure he could. He said its company policy to not allow hat in here and asked me to leave it in my car to which I said well if it was policy then it would be written on the door . Which of is not. He then told me that because of policy I have to leave it in my car. Then walked away.
    Please UPLOAD the digitally recorded audio of the encounter so I can advise what I would have said/done.
    Carry On.

    Ed

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    Moderator / Administrator Grapeshot's Avatar
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    It has been a few years back, but I spoke to corporate security at Sun Trust headquarters after an assistant manager advised me it was against their policy/rules to carry in their facilities unless I was a law enforcement officer. After 17 years with this bank, I removed my funds and opened an account with First Market Bank, who welcome me while carrying.

    I reported the incident, but in that others had not experienced similar difficulty Sun Trust was not put on the unfriendly list.
    You will not rise to the occasion; you will fall back on your level of training. Archilochus, 650 BC

    Old and treacherous will beat young and skilled every time. Yata hey.

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    Regular Member Rev tone92's Avatar
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    I actually had to go back today. I didn't go back in spite i legitimately had to go again... He wasn't there this time and i had no problem what so ever with anyone that was there. I found the corporate office address and i will be sending them a letter. If it happens again with that man I will be going to a branch farther away until someone disciplines him in the ways of the law. I really appreciate the advice given here and hopefully I'll be more prepared the next time someone confronts me. I haven't been confronted in such a long time i forgot my manners!

  16. #16
    Founder's Club Member - Moderator ed's Avatar
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    Quote Originally Posted by Rev tone92 View Post
    until someone disciplines him in the ways of the law.
    1. Where is the AUDIO of the encounter?

    2. Private Property owners can ban gun owners.. if you educate him too much you might find yourself changing banks.
    Carry On.

    Ed

    VirginiaOpenCarry.Org (Coins, Shirts and Patches)
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    For VA Open Carry Cards send a S.A.2S.E. to: Ed's OC cards, Box 16143, Wash DC 20041-6143 (they are free but some folks enclose a couple bucks too)

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    Regular Member OC for ME's Avatar
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    Quote Originally Posted by Grapeshot View Post
    It has been a few years back, but I spoke to corporate security at Sun Trust headquarters after an assistant manager advised me it was against their policy/rules to carry in their facilities unless I was a law enforcement officer. After 17 years with this bank, I removed my funds and opened an account with First Market Bank, who welcome me while carrying.

    I reported the incident, but in that others had not experienced similar difficulty Sun Trust was not put on the unfriendly list.
    After 17 years? Put them on the unfriendly list.
    "I would rather be exposed to the inconveniences attending too much liberty than to those attending too small a degree of it." - Thomas Jefferson.

    "Better that ten guilty persons escape, than that one innocent suffer" - English jurist William Blackstone.
    It is AFAIK original to me. Compromise is failure on the installment plan, particularly when dealing with so intractable an opponent as ignorance. - Nightmare

  18. #18
    Moderator / Administrator Grapeshot's Avatar
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    Originally Posted by Grapeshot

    It has been a few years back, but I spoke to corporate security at Sun Trust headquarters after an assistant manager advised me it was against their policy/rules to carry in their facilities unless I was a law enforcement officer. After 17 years with this bank, I removed my funds and opened an account with First Market Bank, who welcome me while carrying.
    I reported the incident, but in that others had not experienced similar difficulty Sun Trust was not put on the unfriendly list.



    Quote Originally Posted by OC for ME View Post
    After 17 years? Put them on the unfriendly list.
    They are on my short list - apparently not on an officially approved list though as others keep saying "No problem."
    You will not rise to the occasion; you will fall back on your level of training. Archilochus, 650 BC

    Old and treacherous will beat young and skilled every time. Yata hey.

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    Regular Member The Wolfhound's Avatar
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    Many think there is a law...

    In a friendly conversation regarding civilian carry with a Richmond Police officer, he was reasonably certain that banks were off limits. I knew better. It is a common falacy. I helped him correct his point of view. He seems to be one of the good ones in understanding and accepting CC and OC so I believe I really did point him in the right direction. I was OC and he was off duty but the conversation was not at a bank.
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  20. #20
    Regular Member riverrat10k's Avatar
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    I, too, had an issue at SunTrust.

    No problems for a couple of years.

    Then was told, on a Saturday, that it was against company policy. The manager that weekend was not the normal branch manager. I think they rotate around on Saturdays.

    Anyway, I received a letter from corparate stating that no firearms was the policy. I went back to the bank during the week and almost had the the branch manager in tears as I moved my CD's, checking, savings, and soon, the home equity line, to another institution.

    She kept asking me "what can we do to keep your business Mr. X?" I advised her to talk some sense into corporate and moved nearly six figures out of their control. Hell with them.

  21. #21
    Moderator / Administrator Grapeshot's Avatar
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    Quote Originally Posted by riverrat10k View Post
    I, too, had an issue at SunTrust.

    No problems for a couple of years.

    Then was told, on a Saturday, that it was against company policy. The manager that weekend was not the normal branch manager. I think they rotate around on Saturdays.

    Anyway, I received a letter from corparate stating that no firearms was the policy. I went back to the bank during the week and almost had the the branch manager in tears as I moved my CD's, checking, savings, and soon, the home equity line, to another institution.

    She kept asking me "what can we do to keep your business Mr. X?" I advised her to talk some sense into corporate and moved nearly six figures out of their control. Hell with them.
    PLEASE redact the personal information from that letter and publish it here. Please, please.
    You will not rise to the occasion; you will fall back on your level of training. Archilochus, 650 BC

    Old and treacherous will beat young and skilled every time. Yata hey.

  22. #22
    Regular Member riverrat10k's Avatar
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    Grape, if I can find it, I will. It may have been used for target practice.

  23. #23
    Regular Member scouser's Avatar
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    I just tried OCing in my local Suntrust, and nothing was said. I got the 'welcome to Suntrust' as I walked in from one of the girls behind a desk, and the customary 'is there anything else I can help you with Mr xxxxx?' from the teller. It's not like they know me, I might go in there 3 times a year so I'm hardly a regular familiar face to them.

    Just my experience there in the last 30 minutes.

  24. #24
    Regular Member Old Virginia Joe's Avatar
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    [QUOTE=nuc65;1790048
    It is like many other 'laws' that people have told me about over the years where they 'think' a law (or rule) about something should exist it does in their mind so therefore it must be real.[/QUOTE]

    This is so true! As a food inspector for the government, I have heard so many people tell me they "know" it is unlawful for a grocery store to sell foods past their expiration dates. NOT TRUE! Except for infant formula and dairy products, there IS NO violation in selling past the due date! But, these outhouse lawyers always "know" better . . . .
    VCDL, Army Vet, Virginia Native

    Hey, Libtards, it's the "Bill of Rights," not the "Bill of Needs" . . . . .

    If the 2A does not apply to modern weapons, then the 1A does not apply to modern communications like the Internet! How do you like them apples!?

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