In their defense, they get tons of emails every day asking questions about stuff that people should be able to figure out for themselves. They probably will not spend much time responding to someone who uses "peckerwood" as an email address to conduct business with. So they probably did not give your question much weight, ESPECIALLY since they don't like the answer.
Of course, "law enforcement" is also not a good choice to ask, as you know. I also might recommend a more kosher email address for conducting business of this type.
While I didn't see what your specific question was, your subject line was a little overly terse. In our community, we can say "open carry" and we know we are referring to a properly holstered handgun. Others may not assume that.
