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Thread: Open Carry Problem Wells Fargo Virgina Beach Providence Square

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    Open Carry Problem Wells Fargo Virgina Beach Providence Square

    On friday 1/4/2012 I went into the Wells Fargo at providence square in Virginia Beach to make a cash withdraw; I was open carrying. I usually do not open carry into a bank but since I was withdrawing a few thousand to pay my rent for the next 2 months and some bills, and I really couldn't afford to lose this money, I did open carry on this occasion. As I was at the counter filling out the withdraw slip the manager Nicholas Roth asked me if I was law enforcement? I replied no, but that Virginia was an open carry state (I knew he was asking about my gun). He then asked me to not bring my gun in next time that I come there as it scares some of his workers. I said I know that wells fargo branches in this area have been robbed alot recently and that as I was making a large cash withdraw that is why I was open carrying. Additionally to my understanding Wells Fargo has a policy of following the state law and as Virginia is an open carry state that I was not breaking any corporate policy. He again nicely but firmly asked me not to bring a gun in next time. I told him that I would call the head office to see if their policy had changed but he told me not to bother that he would do it. He then proceeded to change the subject to offering me additional services. I took his card and left after my transaction was complete.

    Later that day I went to another Wells fargo branch to do another, but smaller transaction. I was told by the other manager (whose husband by coincidence is a VCDL memeber) that Mr Roth must be left over from the Wachovia days and that Wells Fargo has no policy against guns. I called the 800 number and spoke to a superviser about this and she is putting in calls to Mr. Roth's district manager to see what their policy in Virgina is. This superviser seemed to have an antigun bias as well and told me that she was a former police officer and that a manager has a right to exclude guns as it is private property. I agreed with this but informed her that they didn't have the right to violate corporate policy and that gun owners in Virgina take these rights serious enough to boycott anti-gun businesses.


    Anyone advise/ help would be appreciated.
    the branch location is:

    905 Kempsville rd
    va bch, va, 23464
    (757) 486-9490
    Manager: Nicholas Roth
    Last edited by Mongoose72; 01-06-2013 at 10:30 AM.

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    Regular Member ryan7068's Avatar
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    I am also a wells fargo customer and am upset that this happened..I have oc'd there multiple times with no problem.....I will also send emails to Mr. Roth as well as corporate saying if this is going to be allowed that I will Happily take my money elsewhere. I will also inform them that many other people have been informed of this situation. If I don't receive a reply i will call.
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Regular Member ryan7068's Avatar
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    To whom it may concern,

    While a friend of mine was visiting a branch of yours in Providence Square, Virginia Beach, VA, he was firmly asked to leave by a Mr. Roth for lawfully carrying a firearm. Upon contacting your corporate office, he was informed that the manager had the right to do so as it was private property. I certainly appreciate property rights but in allowing this singular anti-gun manager to request one of your customers to disarm, you are also taking away his right to self-defense. I find this quite offensive and respectfully request this situation be remedied immediately. If it is not, I will happily take my business elsewhere. Many potential Wells Fargo customers are informed of this situation and will be kept apprised of any updates. Thank you.
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Wells Fargo Corporate Policy

    Quote Originally Posted by ryan7068 View Post
    To whom it may concern,

    While a friend of mine was visiting a branch of yours in Providence Square, Virginia Beach, VA, he was firmly asked to leave by a Mr. Roth for lawfully carrying a firearm. Upon contacting your corporate office, he was informed that the manager had the right to do so as it was private property. I certainly appreciate property rights but in allowing this singular anti-gun manager to request one of your customers to disarm, you are also taking away his right to self-defense. I find this quite offensive and respectfully request this situation be remedied immediately. If it is not, I will happily take my business elsewhere. Many potential Wells Fargo customers are informed of this situation and will be kept apprised of any updates. Thank you.

    Ryan,

    I appreciate your help. One clarification however is that the supervisor at the 800 number didn't know the corporate policy and neither does Mr. Roth as he was somewhat ambivalent when I challenged him on it. Perhaps he does know it and doesn’t like it. As far as I know Wells Fargo has no anti-gun policy and merely follows the laws of the individual state (like Wal-Mart, etc.). The other branch manager confirmed this as well. Mr. Roth could also be a holdover from the Wachovia era and their antigun policy. When Wells Fargo took over all of the anti-gun signs came down. I think that the problem here is probably not Wells Fargo's policy; but rather their enforcement of this policy on individual managers.

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    Campaign Veteran MSG Laigaie's Avatar
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    Got an email address? I would be glad to comment to mr roth
    "Firearms stand next in importance to the Constitution itself. They are the people's liberty teeth (and) keystone... the rifle and the pistol are equally indispensable... more than 99% of them by their silence indicate that they are in safe and sane hands. The very atmosphere of firearms everywhere restrains evil interference .When firearms go, all goes, we need them every hour." -- George Washington

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    Mr Roth Contact Info

    Quote Originally Posted by MSG Laigaie View Post
    Got an email address? I would be glad to comment to mr roth
    His email is: nicholas.roth@wellsfargo.com

    But it may be more effective to reach his supervisor as Mr. Roth probably won't change his personal viewpoint, but he definitely doesn't want the head office know that he is violating their policies. Additionally, I would say that if anyone on his staff including himself is actually that fearful of firearms then they should probably get a new profession.

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    Regular Member MKEgal's Avatar
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    I have carried (both ways) into several local branches of Wells Fargo.
    In fact, I opened my account there while OC.
    Never had a problem with anyone.
    I think it's that one manager, and maybe a couple subordinates, who aren't aware of company policy.
    Quote Originally Posted by MLK, Jr
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    Quote Originally Posted by Proverbs 27:12
    A prudent person foresees the danger ahead and takes precautions.
    The simpleton goes blindly on and suffers the consequences.
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    She dresses herself with strength and makes her arms strong.

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    Regular Member ryan7068's Avatar
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    this is their response:

    Dear Ryan:

    Thank you for contacting Wells Fargo. My name is Sam, and it is my
    pleasure to assist you today.

    Wells Fargo recognizes your Constitutional right under the Second
    Amendment to keep and bear arms. However, we also seek to provide a
    secure environment for our customers and employees to conduct daily
    business. Any signs that are posted in our store locations are not
    intended to facilitate the physical prevention or intervention of a
    criminal act by any of our customers or employees. That responsibility
    rests solely with local, state, and federal law enforcement agencies.

    With safety in mind, Wells Fargo has prohibited the transportation or
    use of weapons on its private property, except by law enforcement
    officials. While a number of states issue concealed weapons permits to
    citizens, such a license does not grant one the paramount right to carry
    a weapon on private property. Weapons are not allowed on Wells Fargo
    grounds because of the possibility of an accident, resulting in the
    injury or even death of an innocent customer or employee, no matter how
    careful and responsible one might be.

    Wells Fargo reserves the right to refuse service to anyone bringing
    weapons on its property. Signs are meant to be a clear indication of
    this policy to lawful citizens and customers.

    On behalf of Wells Fargo, thank you for your business. We are happy to
    have you as our customer and appreciate the opportunity to assist you
    today.

    Sincerely,
    Sam M
    Wells Fargo Online Customer Service
    Last edited by ryan7068; 01-06-2013 at 11:25 AM.
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Regular Member ryan7068's Avatar
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    I am now shopping for a new place to store my money.....does anyone know any hampton roads banks that specifically have no anti-gun policy?
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Quote Originally Posted by ryan7068 View Post
    I am now shopping for a new place to store my money.....does anyone know any hampton roads banks that specifically have no anti-gun policy?
    Ryan,

    Unfortunately Sam M. is probably just a customer service rep. He doesn't even know that there are no signs. We need to reach someone in a position of real authority at the head office, and they probably won't be available until tomorrow. Apart from this issue, Wells Fargo has a lot of ineptitude with their employees.

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    Regular Member ryan7068's Avatar
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    Quote Originally Posted by Mongoose72 View Post
    Ryan,

    Unfortunately Sam M. is probably just a customer service rep. He doesn't even know that there are no signs. We need to reach someone in a position of real authority at the head office, and they probably won't be available until tomorrow. Apart from this issue, Wells Fargo has a lot of ineptitude with their employees.
    good call.....I don't wanna turn into an anti-gunner and start having knee-jerk reactions
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Regular Member Esanders2008's Avatar
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    This is just awful. I have had similar experiences with Navy Fed, and if I didn't have an auto loan and my wife a credit card, I would most definitely be switching institutions. I have heard that people have not had any issues with PNC, and there are a few branches scattered around the area.
    ...To make my bullets go faster!

  13. #13
    Regular Member ryan7068's Avatar
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    The following is Arizona OCDO posts with some inside info....it may be outdated
    http://forum.opencarry.org/forums/sh...OC-CC-in-Banks
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Founder's Club Member thebigsd's Avatar
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    Open Carry Problem Wells Fargo Virgina Beach Providence Square

    Quote Originally Posted by ryan7068 View Post
    I am now shopping for a new place to store my money.....does anyone know any hampton roads banks that specifically have no anti-gun policy?
    Kudos to you for pursuing the issue!

    You have PNC Bank down there? I have been to numerous PNC banks in both VA and PA and never had an issue. They also have great customer service.
    "When seconds count between living or dying, the police are only minutes away."

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    Regular Member ryan7068's Avatar
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    Click image for larger version. 

Name:	PNC-No-Guns.jpg 
Views:	133 
Size:	46.2 KB 
ID:	9793

    I think PNC has a policy too
    Last edited by ryan7068; 01-06-2013 at 02:38 PM.
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    Founder's Club Member thebigsd's Avatar
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    Open Carry Problem Wells Fargo Virgina Beach Providence Square

    Quote Originally Posted by ryan7068 View Post
    Click image for larger version. 

Name:	PNC-No-Guns.jpg 
Views:	133 
Size:	46.2 KB 
ID:	9793

    I think PNC has a policy too
    Really? I have been to at least 10 different branches with business and never had a problem or saw one posted. Hmm....
    "When seconds count between living or dying, the police are only minutes away."

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    Regular Member SouthernBoy's Avatar
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    I have OC'd into my local Wells Fargo, formerly a Wachovia branch, regularly over the past several months with no problems whatsoever. The last time was four days ago. It is my understanding from once seeing a former letter, that their policy is to adhere to the laws of the state in which they are operating. Granted, this letter is not current, but I have to believe this is still their policy since the gun buster signs that were present when Wachovia was there came down as soon as the Wells Fargo signs went up.

    A few weeks a customer at a teller station next to me said, "Don't you want to cover that up?" to which I said, "This is Virginia... no need to". His teller just shrugged his shoulders as if it was no bid deal.

    It does sound as though Mr. Roth is either a Wachovia holdover, is not aware of corporate policy, or is trying to assert his own bias. It is good that the OP is following this up and hopefully Mr. Roth will be educated as to what is acceptable and what is not.
    Last edited by SouthernBoy; 01-06-2013 at 02:51 PM.
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    I have OC'ed at Bayport Credit Union at City Center of Newport News for nearly 8 months and I have not had the first issue there. I have not OC'ed at any other locations, but as for this one, they have not batted an eyelash at my firearm.

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    Campaign Veteran MAC702's Avatar
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    Quote Originally Posted by Mongoose72 View Post
    Ryan,

    Unfortunately Sam M. is probably just a customer service rep. ...
    It also looked liked a canned response that was at his disposal.

    Can we confirm that this is Wells Fargo corporate policy? I have money in both Wells Fargo and Chase accounts. I've been a Wells Fargo customer for nearly 30 years. I will take out every cent if this is their corporate policy. I did it once before to a bank that they later bought. When Wells Fargo took over, the "no guns" signs came down, and my money went back in and has been there since. But that is still conditional on their policies, even on a corporate level that has never affected my local branches.

    My business banks at Chase, and I was carrying in there when I opened the account. But I've admittedly not examined their corporate policies either.
    "It's not important how many people I've killed. What's important is how I get along with the people who are still alive" - Jimmy the Tulip

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    Regular Member MagiK_SacK's Avatar
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    Open Carry Problem Wells Fargo Virgina Beach Providence Square

    I know to most BOA is the devil and their banking policies can be a bit questionable. That being said I have never had a problem OCing there.
    .45 ACP - Because shooting twice is silly

    A cop pulled me over and said, "Papers..." So I said "Scissors, I win!" and drove away.

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    Regular Member jsfrederick's Avatar
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    Quote Originally Posted by thebigsd View Post
    Kudos to you for pursuing the issue!

    You have PNC Bank down there? I have been to numerous PNC banks in both VA and PA and never had an issue. They also have great customer service.
    I second PNC! They've been great for me up here in NOVA.

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    Re: Open Carry Problem Wells Fargo Virgina Beach Providence Square

    I'll check this week, if my credit union has a branch in your area. I've carried in bronco federal a month now, with no issue.

    Sent from my DROID RAZR using Tapatalk 2

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    Regular Member ryan7068's Avatar
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    Good call on the canned response!

    Dear Ryan :

    Thank you for contacting Wells Fargo. My name is Whittney, and it is my
    pleasure to assist you today.

    Wells Fargo recognizes your Constitutional right under the Second
    Amendment to keep and bear arms. However, we also seek to provide a
    secure environment for our customers and employees to conduct daily
    business. Any signs that are posted in our store locations are not
    intended to facilitate the physical prevention or intervention of a
    criminal act by any of our customers or employees. That responsibility
    rests solely with local, state, and federal law enforcement agencies.

    With safety in mind, Wells Fargo has prohibited the transportation or
    use of weapons on its private property, except by law enforcement
    officials. While a number of states issue concealed weapons permits to
    citizens, such a license does not grant one the paramount right to carry
    a weapon on private property. Weapons are not allowed on Wells Fargo
    grounds because of the possibility of an accident, resulting in the
    injury or even death of an innocent customer or employee, no matter how
    careful and responsible one might be.

    Wells Fargo reserves the right to refuse service to anyone bringing
    weapons on its property. Signs are meant to be a clear indication of
    this policy to lawful citizens and customers.

    On behalf of Wells Fargo, thank you for your business. We are happy to
    have you as our customer and appreciate the opportunity to assist you
    today.

    Sincerely,
    Whittney K
    Wells Fargo Online Customer Service
    Last edited by ryan7068; 01-07-2013 at 08:52 PM.
    "Yes, I am carrying a loaded firearm. Why aren't you? "

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    I did some digging on Bronco Federal Credit Union, and it seems they only have 3 branches. Suffolk, Franklin, and Emporia. Sorry bud, if I here of any other's in your area, I'll let you know. I work with a few on that side of the James, and I'll see if they can look for a sign at there bank. I know one of my workers banks with Virginia Credit Union. He claimed when he bought his .40 he walked in without issue. I'll see if he can locate a sign, and look for something on there website, provided they have one in your area.

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    Open Carry Problem Wells Fargo Virgina Beach Providence Square

    I have Oced into that specific Wells Fargo before. Granted it was earlier last year but I never had an issue.

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