Don't let one "telephone personality" (probably from a guy that is all too willing to sell you something else) negate everything you read from multiple types of sources.
I've heard mostly good reviews. While I can't personally get over how big and ugly they are, that has nothing to do with function. I even have a friend with one. He agrees it is ugly, but until he could afford to upgrade to a Ruger SR1911 this year, he used it just fine, and still has it!