Narcissistic injury. Life experience or a philosophical education should teach you how to face death, these people apparently didn't have either. So of course it's the pilots fault for making them confront the reality that they're mortal without the requisite toolset to deal with it. They can't be complaining about actual injury or death since they're not injured or dead so it follows that they're complaining about the idea, abstractly, that injury and death are things that can happen to them. How dare someone make that idea visceral and obvious.