What would you expect the answer to such a question to be? You practically begged that answer.
If one insists upon asking, at the very least, it should be phrased more like this:
"Dear manager, does your business follow the Code of Virginia regarding the carry of firearms on the premises?"
If they are still going to say no, at least that forces them to understand and acknowledge the fact that they are acting contrary to state law.
JMHO, of course.