Something is definitely wrong with RMGO.
Some months ago, I contacted them to inform of some serious (and public) criticism being made of them on another website (in case RMGO wanted to address it also in public, rather than let it stand without comment/rebuttal) but instead of any personal response from "Dudley" -- Mr. RMGO himself (I guess) -- apparently I was simply added to their Mailing List (without my knowledge or permission) and was getting the same AND regular "scare tactics/urgent help required" e-mails which I got tired of quickly. I tried to contact them (Dudley) but NEVER got any response, just form-letter e-mails.
IMO, "Dudley" does not exist in human form: "Dudley" is merely a COMPUTER that runs RMGO as no human EVER responds to any e-mail you send to RMGO -- which is at the very least rude/inconsiderate, let alone also UNprofessional. That only alienates/turns-off members and/or potential members.
Frankly, it's NO WAY to run ANY kind of organization.
IF there really IS a human over there named "Dudley," he is ruining RMGO big-time with his poor handling/managing of that org. And on top of that, since no human e-mails are ever received, there is no way to know what's REALLY going on with them. Why join/send $$ to a faceless RMGO run by a robot?
In short, I agree with you 100%...