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http://www.springfieldmall.com/security.aspx?0.0493155969306827
Security assistance is available 24 hours a day by contacting (703) 971-1621 or by visiting the Security Office on the upper level by the parking garage entrance/exit.
What can Mall Security do for you?
Springfield Mall's security team is committed to making your shopping experience the best it can be. Contact one of our security staff for assistance if you:
Locked your keys in your car. We can assist you with numbers for locksmiths.
Need assistance getting packages to your car.
Forgot where you parked.
Want an escort to your car.
Need complimentary wheelchairs.
Need Lost & Found services.
Our friendly security staff will be happy to assist you in whatever way they can.
Suggested Safety Tips
Shop with friends or relatives if possible.... there is safety in numbers.
Lock your purchases in the trunk of your car.
Never leave packages on the back seat or in a visible location.
Carry your most expensive purchases closest to your body.
Carrying too many packages at one time will make you an easy target. Have packages delivered to your home when possible.
Remember to retrieve your credit cards after making purchases.
Be alert in crowded places. Pickpockets' favorite places are revolving doors, crowded stores, elevators, public transportation and bus stops at rush hour.
Thieves often work in pairs: one will bump into you while the other picks your pocket or purse.
Use caution when using ATM machines. Always consider the time of day and location. Never exit with cash in your hands from the ATM.
If strangers are near your vehicle, return to the mall for assistance.
Have your keys out and be prepared to unlock your vehicle. Look inside your vehicle before entering it to be sure no one is hiding in the front or back seat.
If you are sitting in your car and somebody suspiciously approaches, drive away.
Lock your doors and windows when you get in and keep them locked.
Springfield Mall Rules of Conduct
Springfield Mall, including its designated roadways and parking areas, is private property. In order to provide a safe, secure and pleasant environment we ask your cooperation by following these Rules of Conduct.
These activities are NOT ALLOWED:
Use of loud, obscene or offensive language or gestures.
Entry without shoes or shirt. Clothing expressing an obscene or offensive message. Clothing that does not cover or conceal one's body to prevent indecent exposure or nudity.
Loitering, standing or walking in a manner that interferes or is likely to interfere with others.
Running, shouting, horseplay, throwing any type of object, littering, disorderly or disruptive conduct of any nature.
Use of any property in an improper or unsafe manner.
Illegal possession, use and/or consumption of alcoholic beverages or controlled substances.
Photography, videography, performances or other entertainment.
Smoking (inside).
Use of bicycles, skateboards, roller-skates, roller-blades, scooters and the like anywhere on the property either inside the Mall or in parking facilities.
Solicitation or leafleting.
Animals except a trained “service animal” accompanying an individual with a disability.
Possession of a weapon, even if legally carried, except by law enforcement officers.
Any act defined by Federal, State or Local law constituting a criminal offense.
Groups of 4 or more under the age of 18 will be asked to leave the mall for the day unless in the immediate company of a parent or responsible adult/guardian over the age of 25.
Your entry constitutes your consent to abide by all the posted rules governing conduct. A violation of these rules may result in expulsion from the property or other legal action, as Management deems appropriate. Questions regarding these rules of conduct should be addressed to Springfield Mall Management.