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Thread: CarMax Refuses Open Carry!

  1. #1
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    This past weekend I paid a visit to the CarMax's on w Broad and the one on Midlothian Trpk. I was told by the salesman at BOTH locations that CarMax has a NO gun policy and was asked to leave it in my car. I opted to prompt some quick questions:

    1. Why no sign in the front of the store indicating NO GUNS? No answer
    2. It is totally LEGAL to OC in VA, did you know that? No answer
    3. Prompter why is that their policy? Said that it is a corporate thing and they have just been told its not allowed.

    I replied, "I understand and will shop elsewhere, have a nice day"
    --------------------------------------------------

    So has anyone else experienced this at CarMax? Since the auto market is in the toilet, you would think they wouldn't turn away business, especially since there was only one other person there... I will definately move my car business somewhere else............

    Gunny :celebrate

  2. #2
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    they must be doing so well in this down economy they don't need your business!!!

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    I have open carried at the Carmax on West Broad.... call and ask to speak to the manager and calmly explain that you want to buy a car there but were refused service. You may get a satisfactory response.... at least give the manager a chance...

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    Not sure what you're looking for in a vehicle/dealer, but I bought my truck from Basic Auto Sales in Ashland, on rt. 1. Open carried both for my initial test drive and when I came back a few days later to finalize the deal. They were very gun friendly, the finance manager told me that his father was an officer and had insisted on him getting his CCW as soon as he turned 21. They were good people to deal with (as car dealers go at least.).

    Mike

  5. #5
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    We are DEFINITELY a 2-A, OC friendly dealership!

    Had a guy stopped by earlier this year with a "Glock" t-shirt on, and an...empty...holster. Told the guy to go back out and fill his holster, THEN we'd talk!! LOL!

    Lots of "carriers" here in Tidewater, and all are welcome here.

    PM me if any of you guys need to find a friend in the business.....(hope it's not bad forum etiquette to offer....)



  6. #6
    Regular Member razor_baghdad's Avatar
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    OBXMIKE wrote:
    We are DEFINITELY a 2-A, OC friendly dealership!

    Had a guy stopped by earlier this year with a "Glock" t-shirt on, and an...empty...holster. Told the guy to go back out and fill his holster, THEN we'd talk!! LOL!
    Now that is a quality answer we like to hear!!

    Kudos on ya for that response!!

  7. #7
    Founder's Club Member - Moderator ed's Avatar
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    Lisa Van Riper
    Assistant Vice President, Public Affairs & Store Marketing
    (804) 935-4594
    Email
    Trina Lee
    Public Relations Director
    (804) 747-0422, Ext. 4197
    Email
    Chris Wilmore
    Assistant Public Relations Manager, New Media
    (804) 747-0422, Ext. 4773
    Email
    Elia Imler
    Assistant Public Relations Manager
    (804) 747-0422, Ext. 4029
    Email
    Carry On.

    Ed

    VirginiaOpenCarry.Org (Coins, Shirts and Patches)
    - - - -
    For VA Open Carry Cards send a S.A.2S.E. to: Ed's OC cards, Box 16143, Wash DC 20041-6143 (they are free but some folks enclose a couple bucks too)

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    builtjeep wrote:
    Not sure what you're looking for in a vehicle/dealer, but I bought my truck from Basic Auto Sales in Ashland, on rt. 1. Open carried both for my initial test drive and when I came back a few days later to finalize the deal. They were very gun friendly, the finance manager told me that his father was an officer and had insisted on him getting his CCW as soon as he turned 21. They were good people to deal with (as car dealers go at least.).

    Mike
    Hey - I bought my truck from these guys back in January. No complaints. They were actually a pleasure to deal with. A true first for me, when it comes to car dealers.

  9. #9
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    Ed, have you OC'd at Dulles carmaxoff of route 28?

  10. #10
    Founder's Club Member - Moderator ed's Avatar
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    Nope.. never have.. (but I don't need a car).. I guess I could just to see any reaction.. <shrug> But prolly can't until this weekend.
    Carry On.

    Ed

    VirginiaOpenCarry.Org (Coins, Shirts and Patches)
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    For VA Open Carry Cards send a S.A.2S.E. to: Ed's OC cards, Box 16143, Wash DC 20041-6143 (they are free but some folks enclose a couple bucks too)

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    ed wrote:
    Lisa Van Riper
    Assistant Vice President, Public Affairs & Store Marketing
    (804) 935-4594
    Email
    Trina Lee
    Public Relations Director
    (804) 747-0422, Ext. 4197
    Email
    Chris Wilmore
    Assistant Public Relations Manager, New Media
    (804) 747-0422, Ext. 4773
    Email
    Elia Imler
    Assistant Public Relations Manager
    (804) 747-0422, Ext. 4029
    Email
    Hi Ed,

    I take it these are CarMax people I can email regarding my recent visit?

    Gunny

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    What was really weird about this was how the first one went down. As you all know, you cannot enter a CarMax car lot like any OTHER dealership in the world probably. You have to park in a designated area, not to weird, but than to get to the lot, you have to go through the dealership barrage. I went through all of that, went out to the car lot and was trying out different vehicles and I guess I entered different or something, but he finally noticed, after about 45 minutes, that I was OC'ing. He said that corporate had disseminated the NO Gun policy. He asked if I could just put my gun in my car and than come back. I replied, if I go back to my car to do as you suggested, I will NOT be returning. He said he had no choice. I said, have a nice night and left. This was the W Broad CarMax, Friday evening around 7:30..

    Saturday afternoon I went to the one on Midlothian trpk. I have already posted that story above. I think I stayed at that one about 15 minutes..

    I guess the reason it stuck in my craw was that 2 CarMax's said the same thing, which made me believe that maybe it is actual policy. Who knows, I sure don't..........

    I have been to numerous NEW CAR Dealership's in the area and have yet to receive any comments regarding OC'ing.

  13. #13
    Founder's Club Member - Moderator ed's Avatar
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    Gunny5821 wrote:
    ed wrote:
    Lisa Van Riper
    Assistant Vice President, Public Affairs & Store Marketing
    (804) 935-4594
    Email
    Trina Lee
    Public Relations Director
    (804) 747-0422, Ext. 4197
    Email
    Chris Wilmore
    Assistant Public Relations Manager, New Media
    (804) 747-0422, Ext. 4773
    Email
    Elia Imler
    Assistant Public Relations Manager
    (804) 747-0422, Ext. 4029
    Email
    Hi Ed,

    I take it these are CarMax people I can email regarding my recent visit?

    Gunny
    affirm
    Carry On.

    Ed

    VirginiaOpenCarry.Org (Coins, Shirts and Patches)
    - - - -
    For VA Open Carry Cards send a S.A.2S.E. to: Ed's OC cards, Box 16143, Wash DC 20041-6143 (they are free but some folks enclose a couple bucks too)

  14. #14
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    Email on the way... I will post the responses as they come in.. Stand by, more to come......

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    Try the Dodge dealer right in front of CarMax on Midlo. Back when I had some service done I did see a guy OCing with a shoulder rig who was going into the waiting area. No one said anything to him.

  16. #16
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    Gunny,

    I OC'd at the Fredericksburg CarMax without any issue. It was very obvious since I was wearing jeans and a white polo shirt - it accenuates the black glock and holster.

    We were there for a while selling a car. No :whatr comments. We were in a waiting room next to their financial center for a bit while the car was appraised.

    Everyone seemed friendly enough for me and I did end up selling them the car. Got a little less than I wanted but the car had so many things wrong with it that I was trying to just get something out of it and reduce my tax burden.



  17. #17
    Campaign Veteran Nelson_Muntz's Avatar
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    I attempted to order a transfer of a Monte Carlo to the Dulles carmax two weeks ago. They didn't contact me until that vehicle and three others I had my eye on had already been sold to someone else. Too slow, no sale.

    Went to the KIA dealership in Manassas and found a beautiful car. Open carry was a topic of conversation there as I waited and I ended up giving VCDL info cards to two interested folks. One was a salesman, the other a customer.

  18. #18
    Regular Member Marco's Avatar
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    I OC'd at the Carmax near me (RT 28) with no issues.

    On two occasions I even took my dog with me on the test drive.
    Yes, I used a blanket to cover the back seat/cargo area.
    If you think like a Statist, act like one, or back some, you've given up on freedom and have gone over to the dark side.
    The easiest ex. but probably the most difficult to grasp for gun owners is that fool permission slip so many of you have, especially if you show it off with pride. You should recognize it as an embarrassment, an infringement, a travesty and an affront to a free person.


    ~Alan Korwin

  19. #19
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    Gunny5821 wrote:
    ...

    1. Why no sign in the front of the store indicating NO GUNS? No answer
    ...
    I don't know if anybody posted about this yet... but NEVER point out the absence of a sign.

  20. #20
    Moderator / Administrator Grapeshot's Avatar
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    Have OCd at both Richmond area Car-Max locations without incident.

    Killer was they appraised my truck for 1/6 of it's wholesale value and never called me back on the two that I was interested in - oh well they must be making too much money.

    Yata hey
    You will not rise to the occasion; you will fall back on your level of training. Archilochus, 650 BC

    Old and treacherous will beat young and skilled every time. Yata hey.

  21. #21
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    In my experience best bet is not to buy anything from carmax, but thats my thoughts on the subject.

  22. #22
    Founder's Club Member - Moderator ed's Avatar
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    72Malibu wrote:
    Gunny5821 wrote:
    ...

    1. Why no sign in the front of the store indicating NO GUNS? No answer
    ...
    I don't know if anybody posted about this yet... but NEVER point out the absence of a sign.
    +1

    from the VCDL GUN Unfriendly page:

    We have a "DON'T ASK, DON'T TELL POLICY." NEVER ask if it is OK or for permission to carry anywhere. Don't make an issue of the fact you are carrying. Don't cause problems for future patrons, or even for yourself. The point is, you want to have your defensive tool with you. No one needs to know. Don't make a big deal out of it. Try to be low key. KNOW THE LAW IF YOU ARE GOING TO CARRY OPENLY. PLEASE, don't cause problems that you will then expect others, or us to correct. Thank you.
    Carry On.

    Ed

    VirginiaOpenCarry.Org (Coins, Shirts and Patches)
    - - - -
    For VA Open Carry Cards send a S.A.2S.E. to: Ed's OC cards, Box 16143, Wash DC 20041-6143 (they are free but some folks enclose a couple bucks too)

  23. #23
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    72Malibu wrote:
    Gunny5821 wrote:
    ...

    1. Why no sign in the front of the store indicating NO GUNS? No answer
    ...
    I don't know if anybody posted about this yet... but NEVER point out the absence of a sign.
    Malibu, Why wouldn't point out the No sign if they say it's not okay to OC?

  24. #24
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    Infidel wrote:
    72Malibu wrote:
    Gunny5821 wrote:
    ...

    1. Why no sign in the front of the store indicating NO GUNS? No answer
    ...
    I don't know if anybody posted about this yet... but NEVER point out the absence of a sign.
    Malibu, Why wouldn't point out the No sign if they say it's not okay to OC?
    See Ed's post above.

    Pointing out the absense of a sign may prompt the business to actually put one up. Then, those of us who obey the law will then have to disarm to patronize an establishment (if we decide to do so), which means that only the criminals who ignore laws and signs will be the ones armed in a newly established "Gun Free Zone".

    I see gun free zones as potential personal safety hazards. As I said, stating that there wasn't a sign there may prompt a sign to be put there in the future.

    I have a CHP and primarily only open carry when I have to (Restaurants that serve alcohol) or when proper concealment is difficult (hot weather) or to/at/from the range.

    I wholeheartedly support open carry and what it represents, but I personally don't like attention drawn to me if I can avoid it and I don't like the idea of confrontation with people over it.

  25. #25
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    ed wrote:
    72Malibu wrote:
    Gunny5821 wrote:
    ...

    1. Why no sign in the front of the store indicating NO GUNS? No answer
    ...
    I don't know if anybody posted about this yet... but NEVER point out the absence of a sign.
    +1

    from the VCDL GUN Unfriendly page:

    We have a "DON'T ASK, DON'T TELL POLICY." NEVER ask if it is OK or for permission to carry anywhere. Don't make an issue of the fact you are carrying. Don't cause problems for future patrons, or even for yourself. The point is, you want to have your defensive tool with you. No one needs to know. Don't make a big deal out of it. Try to be low key. KNOW THE LAW IF YOU ARE GOING TO CARRY OPENLY. PLEASE, don't cause problems that you will then expect others, or us to correct. Thank you.
    Question, after reading this post, is it still advisable to write the people you indicated about the Negative OC experience with CarMax? I am getting ready to send the letter out to them, but after reading this post it kinda off tilts your first post about the emailing. So should I email, or let it rest?

    Gunny

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