They are both lawyers who represent the Commissioner during the appeal hearings. They should also be able to ensure that the local issuing authorities are upholding the law.
Also since your local authority is holding up your permit application process you should bring this to the attention of your mayor. I looked at the West Hartford website and according to that there is no police commission in your town. If it did have one that's another venue to voice your displeasure
Mayor contact info:
Scott Slifka (D)
50 South Main Street
West Hartford, CT 06107