You've cleared it with corporate, so I don't see the problem. If SWAT comes, so what? You're well within you're right and I'm sure the police will set them straight. Or find a different bank. BOA is absolutely disgusting in my honest opinion. The fact that she wants you to "try a different branch" simply sounds as though she doesn't want to deal with you, so please leave my bank and go make it another branch's problem.