In other words...
The purpose of filing a complaint letter should be to make the department aware of an alleged problem and have them take you serious enough to follow through.
- Present facts only
- Be yourself in writing
- Leave out emotions
- Do not tell people how to think
- Do not make demands
Remember one thing...
What you believe or feel is some violation may in act not be!! I have seen MANY letters that were CLEARLY NOT A VIOLATION!!! And the people sounded like they were off their meds.
So writing a letter where you express your emotions and make demands only to find out that what you are reporting is NOT a violation make you look like a crack pot.