My mother was sent a letter, stating that her fingerprint card was smudged, and they needed a new one.

She had it redone, and re-sent.

She received her CWL, in the mail.

The next week, she received a letter stating her application could not be processed, and her application was denied.

She sent a WTF letter, along with a copy of her new CWL, Never did get a response back from them.

Is FL really that messed up ? Is it the whole system, or just a few people ??