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Corporate Policies

stainless1911

Banned
Joined
Dec 19, 2009
Messages
8,855
Location
Davisburg, Michigan, United States
email sent


Since you have publicly declared common sense, safety, and civil rights have no place in your stores, I will no longer be visiting them. the safety of my family isn't worth risking due to your irrational fear of my lawfully carried firearm.

That's ok though, my 7 year old daughter doesn't need to play with toy guns anyhow, she has a real one, and we go to the range regularly to shoot.

PICT0091.jpg
 
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Bailenforcer

Regular Member
Joined
Nov 3, 2009
Messages
1,077
Location
City
It might also be a benefit to include the PDF's of the letters so people can download them. This will help if a bad encounter happens, as a text copy of a web site holds no weight, but a direct letterhead copy may just reduce any negative repercussions by management or the Police. I posted the Lowes PDF letter.


Corporate Policies

Barnes & Noble

Original Message From: "Mary Ausman" <MJAusman@bn.com>

To: XXXXXXXXXXX
Sent: Monday, July 21, 2008 1:42 PM
Subject: Barnes & Noble

Thank you for your email.

While we are unable to discuss customer situations with an uninvolved third part, to answer your question, Barnes & Noble complies with the law and, except where prohibited by law, does not prohibit its customers from carrying handguns or other firearms in a Barnes & Noble store in accordance with the laws of the state in which a store is located.
Sincerely, Mary Ausman
Supervisor, Customer Retention
Barnes & Noble, Inc. 122 Fifth Avenue New York, NY 10011
tel: (800) 422-7717 begin_of_the_skype_highlighting**************(800) 422-7717******end_of_the_skype_highlighting fax: (212)352.3660 [url]http://www.barnesandnobleinc.com[/url]


Bass Pro Shops

[/b]OpenCarry.org (OCDO) is pleased to announce that Bass Pro Inc. advised OCDO co-founder Mike Stollenwerk by telephone today that open carry of holstered handguns is as welcome as concealed carry provided all federal and state laws are followed.


After being contacted by OpenCarry.org (and apparently some of our almost 20,000 some thousand members) about sporadic inconsistent treatment of open carriers at some Bass Pro shops, Bass Pro’s Manager of Communications Larry L. Whiteley asked OCDO co-founder Mike Stollenwerk for more background information and some time to straighten things out.

Stollenwerk advised Whitely two weeks ago that open carry is legal in most states, usually without a permit, and that Sportsmens’ Warehouse and Cabelas have adopted clear corporate policies welcoming open carriers in their stores just as they do concealed carriers. Further Stollenwerk noted, it’s better to adopt one clear corporate policy than allow individual employees make up store rules or give legal advice to customers, i.e., the proverbial but well meaning, “psst, hey, you gotta cover that up, it’s the law” kind of thing, which can get gun owners in trouble for breaking the law and unlawfully concealing (e.g., in Wisconsin where no permit to conceal is even issued).

Well today Mr. Whiteley called and confirmed that Bass Pro’s policy is and “always was” to be to respect lawful customer gun carry, concealed or open, and that steps the following steps are being taken to ensure this policy is understood by all managers and employees, including production and distribution of training videos as well re-drafting of signage pertaining to guns.

OpenCarry.org is pleased that Bass Pro. joins both Sportsmens’ Warehouse and Cabelas in clarifying to OpenCarry.org that open carry is welcome in their stores as a matter of corporate policy.



Best Buy

from Customer Contact <CustomerContact@bestbuy.com>
to XXXXXXXXXXXXXXXXXXXXX
date Sat, Apr 11, 2009 at 7:31 PM
subject Best Buy Gun policy - XXXXXXXX
mailed-by
bestbuy.com

Best Buy strives to comply with all applicable law and statues. Best Buy also strives to provide a safe and comfortable shopping environment for all our customers. Best Buy does not ban guns at our retail locations. As a general rule, Best Buy does not post “no guns allowed” signs in our stores and we are not aware of any individual stores that might have posted such a sign.


Bob Evans


From:Garrett_Hajes@bobevans.com
Bob Evans - Reference # 536155

We certainly appreciate you taking the time to e-mail regarding our Bob Evans Restaurants. Bob Evans follows all local, state, and federal laws pertaining to firearms. Please contact your local Bob Evans restaurants for the specific regulations. Again, Mr. Spice, we appreciate your comments. We value your patronage and appreciate your interest in Bob Evans Farms Inc.


Cabelas

Policy is to follow the law of the state the store located.

Thank you for the recent email. I am very sorry for the confusion that took place at our retail location.
Our corporate office has taken action in regards to the below mentioned issue and here is what has been decided.
We have made the decision to comply with state laws in regards to open carry. We do not ask customers to check concealed or open carry weapons where the state has laws governing this situation. Our signs refer to firearms that are being returned or sold to Cabela's.

If you are still having problems please feel free to let us know

Thanks again

Becky
Lead Associate
Cabela's Retail Information
1-800-905-2731
retail.contactgroup<AT>
cabelas.com

Dicks Sporting Goods

Mr. XXXX,

Thank you for contacting Dick's Sporting Goods.

Our stores comply with state laws and, in some cases, where we are a tenant as an anchor store, those mall restrictions if any exists.

Jean Taggart,Manager of Customer Engagement



Home Depot

Policy is to follow the law of the state the store located.
[url]http://www.tennesseefirearms.com/law_regs/postedletters/homedepo.pdf[/url]

Customer care number. 1-800-430-3376
Contact link:
[url]http://www.homedepot.com/webapp/wcs/stores/servlet/ContentView?pn=Contact_Us&langId=-1&storeId=10051&catalogId=10053[/url]

Recieved this from Jerry. Seems to contradict the letter.

Date: Fri, 6 Jun 2008 06:13:57 -0400 (EDT)
From: "HD Consumer Affairs" <
hdconsumeraffairs@homedepot.com>
To:
warchild44spcl@yahoo.com
Subject: Re: Other Website Questions

Dear Jerry,
The Home Depot Customer Care is in receipt of your email. We appreciate you taking the time to email us. Our general policy is not to ban customers from carrying firearms on the Home Depot property in those states having a concealed firearm law, provided they are carrying the firearm in accordance with the applicable laws.
If the firearm is not concealed in accordance with the carrying permit (typically that means concealed and cannot be seen by members of the public), it is up to the manager based on personal comfort level to approach the individual directly and request them to leave the premises or to contact local law enforcement for purposes of having the individual removed. Thank you for contacting us.


Sincerely,
Ricky
Customer Care


LOWE'S

Dear XXXX XXXX:

Thank you for giving Lowe's the opportunity to respond to your concerns regarding our policy on firearms in our stores.

Lowe's currently does, and will continue to abide by federal, state and local laws regarding firearms, and we do not prohibit customers from carrying firearms into our stores.

Our first and foremost concern is for the safety of our customers, however; we take all comments and concerns from our customers seriously. We are considerate of all customers, and will remain neutral regarding the right to carry firearms. We will respect federal, state and local laws regarding this.

If Lowe's can be of further assistance, please do not hesitate to call 1-866-284-8989 or email
execustservice@lowes.com. You may also contact us by mailing your correspondence to P.O. Box 1111, Mail Code CON8, North Wilkesboro, North Carolina 28659.

Thank you,
Julie Holloway
Lowe's Executive Customer Service


Sears/K-mart

(Big thanks to SCJeffro for this policy)

Subject: RE: Request for fire arm/weapon policy

Here is the response from Sears Senior Counsel:

Our corporate policy regarding customers who openly carry firearms on our store premises is that as long as the law of the state in which our store is located legally permits the open carrying of firearms (i.e. carrying a firearm on one's person in plain sight), customers will be permitted to openly carry firearms within our stores.

Emerald Sloan
Blue Ribbon Service Case Manager
Sears Holdings Corporation
Toll Free: 1-888-266-4043 extension 75
Email: BlueRibbonService2@searshc.com

Toys-R-US

Dear Mr. Ross:

Thank you for contacting Toys R Us regarding the recent tragedy in our store. Naturally, we want our guest's to be safe and feel confident while they are shopping. We adhere to the state law of whatever state a particular store is located in since the governing laws regarding gun control vary across the country. At this time I have not been notified that this will change though I can not guarantee that it won't in the future. I invite you to submit your concerns to our corporate head office for further attention.

Toys R Us
Attn: Gerald Storch (CEO)
1 Geoffrey Way
Wayne, NJ 07470

If you have any further questions or concerns please email us or contact our customer service line at 1-800-869-7787.

Sincerely,

Beverly McCann
Toys R Us Corporate Guest Relations Team


Walmart

Policy is to follow the law of the state the store located.
Customer Service1-800-Wal-Mart
(1-800-925-6278) Questions regarding a Wal-Mart Store issue
702 SW 8th Street
Wal-Mart Stores, Inc.
Bentonville, Arkansas 72716-8611


Email contact link:
http://walmartstores.com/contactus/feedback.aspx

Audio of Walmart Policy: Walmart_Firearm_Policy_Call.mp3

White Castle

Dear Mr. Xxxxxxxx:
Thank you for your complimentary response concerning your recent
visit to our Lansing White Castle.
Please be advised that our policy regarding firearms is that we follow
all State and Federal guidelines/laws and we would expect our customers
to do the same.
We hope that you will continue to be a loyal White Castle Craver.
Thank you,

White Castle Management

 

Venator

Anti-Saldana Freedom Fighter
Joined
Jan 10, 2007
Messages
6,462
Location
Lansing area, Michigan, USA

KittyBomb

Regular Member
Joined
Jul 31, 2009
Messages
32
Location
Michigan
email sent


Since you have publicly declared common sense, safety, and civil rights have no place in your stores, I will no longer be visiting them. the safety of my family isn't worth risking due to your irrational fear of my lawfully carried firearm.

That's ok though, my 7 year old daughter doesn't need to play with toy guns anyhow, she has a real one, and we go to the range regularly to shoot.

PICT0091.jpg

+1,000,000!!!!!
 

stainless1911

Banned
Joined
Dec 19, 2009
Messages
8,855
Location
Davisburg, Michigan, United States
Dear XX:

Thank you for your email regarding our policy for firearms. We value your opinion and appreciate the time you took out of your busy schedule to let us hear from you. As a company, we work hard to incorporate guest service into all aspects of our business, especially at the store level, and we are disappointed when we learn we have fallen short of our goal.

On behalf of Toys “R” Us, please accept my sincere apologies for the difficulties you encountered. Please be assured that while we respect citizens’ rights to carry firearms in public areas according to certain state laws, our company policy prohibits customers from doing so in any of our stores out of an abundance of caution for the safety and protection of the children and families shopping with us. I would like to assure you that your concerns have been forwarded to the appropriate individuals for review.

Thank you again, Mr. Carpenter, for letting us know of your experience. It is because you have taken the time out of your day that we are able to improve our service at your local store and as an entire organization.


My response " How do you expect to protect those families and children from guns, unless the people have them too?
 

stainless1911

Banned
Joined
Dec 19, 2009
Messages
8,855
Location
Davisburg, Michigan, United States
Toys R Us Final response

Response (Brian Fisher) - 09/16/2010 02:27 PM
Dear XX:

Thank you for contacting our corporate office regarding your views. We value your opinion and appreciate the time you took out of your busy schedule to let us hear from you.

We continue to respect your right as a citizen to carry firearms in public areas under certain state laws, however, our company policy does prohibit customers from doing so in any of our stores. While it is never our intent to inconvenience or dissatisfy any of our guests, we understand that this policy may oppose the views of some. Our decision to implement this policy was done with careful and deliberate evaluation of our customer’s needs and safety. It is unfortunate that you disagree with our decision, however, we appreciate your respect of our company policy. Please be assured that your comments have been formally documented.

Thank you once again, Mr. Carpenter, for contacting Toys “R” Us and allowing us the opportunity to learn of your personal opinion.

Regards,

"R" Us Team
 
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Bailenforcer

Regular Member
Joined
Nov 3, 2009
Messages
1,077
Location
City
Boycott and make sure everyone knows Toy's r US has no respect for the Constitution, it's simple all rights not just a few that they select to honor. My money has all my rights attached.

Response (Brian Fisher) - 09/16/2010 02:27 PM
Dear XX:

Thank you for contacting our corporate office regarding your views. We value your opinion and appreciate the time you took out of your busy schedule to let us hear from you.

We continue to respect your right as a citizen to carry firearms in public areas under certain state laws, however, our company policy does prohibit customers from doing so in any of our stores. While it is never our intent to inconvenience or dissatisfy any of our guests, we understand that this policy may oppose the views of some. Our decision to implement this policy was done with careful and deliberate evaluation of our customer’s needs and safety. It is unfortunate that you disagree with our decision, however, we appreciate your respect of our company policy. Please be assured that your comments have been formally documented.

Thank you once again, Mr. Carpenter, for contacting Toys “R” Us and allowing us the opportunity to learn of your personal opinion.

Regards,

"R" Us Team
 
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