OC incident #3 at Cabela's of Hazelwood

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I was shopping at Cabela's with Big Mike. We were in the store for about 20min and I thought Mike was 40ft away,when he calls me and says he is at the front desk and I need to come up there pronto. Here is what happened.

Per Mike: He was shopping when an employee approached him and said that Mike needed to surrender his holstered firearm and go to the front of the store. Mike refused and told him that he wasn't doing anything wrong. The employee continued to badger Mike. Mike said "fine I'll cover it" and did so by untucking his shirt. Per Mike the employee got load and said to late it was in view and insisted he go with him to the front, So Mike let him escort him to the firearm checkpoint, where mike insisted that a manager be called and that they were acting against cooperate policy. Here is where I came into the fray. The floor manager Brian Decker came sorted things out profusely apologized for the employees actions and pulled said employee(who I believe is named Mike as well) to the side to straighten out about store policies. At which time Mike and I went on our way.

Mike was so irritated by the whole thing he forgot to turn on his camera(which he was wearing around his neck the whole time.lol)and I turned on my pocket sized camera and it stopped recording after a few seconds. I am done with that one. I am on the look out for a cheep pocket sized camera.

Doc

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A customer had a problem with an employee who was aggressively enforcing a non-existent company policy. When the customer requested a manager, a manager responded quickly and in favor of the customer. The employee was corrected, and the manager apologized to the customer.

Based on that, I see no need for further action by any parties involved. Move on.

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Was Mike frisked ?

Let it go - the employee will never make that mistake again - and prob tell his store buddies the story - andthey will now know the policy. Also the manager will prob - say something to other workers.

Its better the lose a battle and hopefully WIN the war. Mike took one for the team.

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I think you both should send an email explaining how professional the manager was in handling the situation. That you were very pleased with the outcomeand how you look forward to making sure others in the "Gun Rights" community hear about this Managers action, should they have any issues in the future.

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Hef wrote:

A customer had a problem with an employee who was aggressively enforcing a non-existent company policy. When the customer requested a manager, a manager responded quickly and in favor of the customer. The employee was corrected, and the manager apologized to the customer.

Based on that, I see no need for further action by any parties involved. Move on.

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you don't see any need for further action AFTER THREE TIMES?! you're out of your mind.

this incident may have been dealt with properly by the manager there but obviously if this is a third time management isn't doing what it should be to keep this from happening. so it would seem a higher power in that company needs to be brought in to educate. harassment shouldn't be tolerated...maybe once...but THREE different times at the SAME place?

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I voted yes because 3 times is enough. This should be easily handled at a store meeting which Im sure they have. New hires should b educated going forward.
Easily rectified. Compensation - no. IMO.

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Theencounter was not abig deal. I was just stopped at the front desk. Here is the video of that. http://www.youtube.com/watch?v=oTFM9POyLsc

I can guaranty they put their procedures in place from the incident caused by my 1st encounter. http://www.youtube.com/watch?v=x0FcA5AM0OU&feature=related

So you can see. It would be thought that all the ground work was done and we were all good to go.

Doc

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I wouldn't raise any problems with it. Employees are out of line all the time. Management fixed it. If the manager were out of line, that is when you would have taken it higher.

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sohighlyunlikely wrote:

I am on the look out for a cheep pocket sized camera.

Doc

Click to expand...

http://opencarry.mywowbb.com/forum52/44543.html

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I wouldn't complain, per say, but I would write them a letter about how you appreciate the manager's knowledge and correction of his staff member. By sending a letter which identifies the problem and how it was corrected, as well as your appreciation for their policy and the correction, you're putting a spark in their mind that maybe they need to go over this again to emphasize their policy to all store associates. And, hell, they might be kind enough to give you something out of appreciation of your kind letter.