Thank you for your recent correspondence. We are always interested in
hearing from our customers, and regret it was this type of situation
that prompted you to contact us. We apologize for the inconvenience you
have experienced and understand your frustration with firearms not being
allowed in Sears stores.
With regard to your suggestion that Sears change its policy regarding
weapons in the workplace, Sears has no intention of doing so at this
time as we remain focused on providing a safe shopping and work
environment for our customers and associates
Once again, we apologize for your experience with firearms not being
allowed in Sears stores. We appreciate your business, and value you as a
customer. We certainly hope you will continue to make Sears Holdings
Corporation your choice for quality and value.
Retail Customer Care
Sears Holdings Corporation