Grips4Guns "Unfair Practices"
I have purchased about a dozen pairs of grips for single and double action and semi-automatic handguns from Grips4Less. I have found them to be personable, knowledgable and professional. If I am ever in doubt about a particular handgun, I call and talk with them in advance. This seems to be both common sense and good communication. Perhaps had you done that, they would have offered to cover the cost of return shipment for you. Alienating a seller seriously limits your options. As the noted cognitive psychologist James Jenkins used to remind us, "Friends may come and friends may go, but enemies accumulate." They appear to be very knowledgable about manufacturing changes (e.g. Colt Pythons). However, from your letter, you do not indicate that you did this. Now that the horse is "out of the barn" is no time to disparage their reputation publically and accuse them of bieng "unfair".
To accuse a company of "unfair practices" covers a lot of ground. In this case, it was because one pair of grips did not fit one particular gun. That seems a little hyperbolic. All of the grips I have purchased have fit perfectly. If I am ever in doubt, I call them first and I communicate with them in advance. We all know that gun manufacturers arbitrarily change dimensions of handgun frames from time to time for no apparent reason. Perhaps if you had done this, they would have agreed to pay the cost of return shipping. I have always found the people with whom I have spoken at Grips4Guns to be courteous, polite and professional.
Just about everyone who orders items where shipping is not pre-paid by the seller understands that the cost of postage both ways is traditionally borne by the buyer, not the seller. Accusing Grips4Guns of being disreputable or dishonest (by implication) or "unfair" in their business practices suggests that, from a semantic perspective, that they are unfair in all of their practices - past, present nad future - which is a claimm that I doubt you have adequate experience with this company to make with any degree of certainty. In sum, accusing them of "unfair practices" over one pair of grips seems like gross over-kill. In my experience, spanning several years of doing business with this company, I have never found them to behave less than ethically and reputably.
Just wanted to share a different experience with this seller based on multiple purchases made spanning a duration of several years.
Sorry you had this experience with this company, and that you did not report it a bit more equitably.
Randall Smith, Ph.D.
Department of Linguistics
Yale University, and
Shootist