4angrybadgers
Regular Member
Thank you for the clarification, I re-read your original post and can't figure out what made me think you had sent an email. My apologies.Alright, now allow me to say this for clarity's sake. I sent TWO letters, you know, those old school things where you put words on paper and then put that paper into an envelope to be delivered by the US Postal Service (AKA The Mail-Man). One letter went to their store manager, and one to their district manager. That's why I feel that I was ignored. I went ABOVE the store managers level, and still yet nothing was done.
Also, "nasty-gram" is just a phrase I used for a complaint letter. I detailed the event, and politely suggested that they inform their employees of the law. I even offered to take time out of my day, free of charge, to come talk to their employees about OC.
Now, since the store manager and district manager did not see fit to contact me with any type of reply, I have filed another complaint on their corporate website. Will anything be done? I haven't the slightest. BUT, the fact remains that I have been overlooked by two levels of the Big Lots chain of command. That, is why I will no longer be shopping there, even if they do begin to support OC.
However, I will once more encourage you to call someone in the "chain of command". That may be all it takes to get their full attention on your complaint, and get it resolved. Emails, online complaints, and snail mail can all be easily tossed onto a "to-do later" stack and lost in the noise, but if you get through to a real live person it tends to get more results, faster.
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