Thread: OC Castle Rock Chase Bank
Just left this bank after being asked to remove my firearm that was clearly visible. I have been in this bank many times while OC'ing and the manager told me it was against the law. Had a nice dialoge with her explaining that it was not against the law, they could ask me to leave and that they may have a policy about it, but it was not against the law. I had a transaction that I need done and did not want to fight with her. I went to my car, and locked it away, went back in and completed my transaction. I then asked for a copy of their policy and she told me it was confidental for internal use only. I explained to her that if they want to enforce an internal only document that they should post a sign explain that no firearms are allowed. I quietly left and will not return to this branch again. I have been in many other branches without a problem. I will follow up with what i find out from corporate offices.
Happy OC, Carry On.
I won't be wronged, I won't be insulted, and I won't be laid a hand on. I don't do those things to other people and I require the same of them.
Politicians should serve two terms, one in office and one in prison.(borrowed from RioKid)
whats their number I'd gladly call and make a complaint
if a bunch of people did I'm sure that ******** paper would change
Last edited by js5439; 03-14-2011 at 11:37 PM.
I think you are overreacting just as they did.
You went into a bank with a gun.
I carried several times into my bank without anyone noticing that I had a gun. The first time I asked to use their bathroom there was all kinds of excitement.
Since then I made sure to go in very regularly (I made this branch my only branch) so that they would see me often and get to know me. I also made sure to know the name and greet by name the receptionist and all five tellers.
I have never had another problem and they all smile and greet me by name when I walk in.
Just because you carried there before doesn't mean that they saw it before. Sheeple see what they want to see.
I suggest you take a deep breath and try it again.
What you experienced is actually a good first oc encounter, while not exactly prime. Police were not called. Conversation took place. Everyone went home ok. Good first steps concerning people who are not accustomed to seeing people wearing a gun.
James B- Thank you for your comments. I have been into this bank on a regular basis for the past year, almost always carrying. In fact on teller asked what I was carrying. Obviously others had seen it before. I have also been in there with Sheriff Deputy in uniform and I know he saw it and said nothing. I think I was very calm and rational about the whole encounter and I was not one to make a scene but as I mentioned I did follow-up with Chase and got the following response. I included my original note to them, trying to be as polite as possible. The answer I got back was what I had other branches tell me. I think I will print it out and provide a copy to the local branch manager. She can take it up with her manager if she so chooses.
Thank you for contacting the Internet Service Center.
I understand your concern regarding the firearm policy.
In response to your inquiry, Chase does not have a
corporate policy concerning the carrying of firearms in
our Branches, but rather defers to state law on this
issue. Therefore, if it is legal to carry a firearm or
concealed weapon in Colorado, Chase Branches will treat a
customer legally entering the branch with a properly
holstered firearm as "business as usual" as long as there
is no threat to other customers or employees (obviously
someone entering a branch with a drawn weapon/waving a gun
about would warrant approach/a call to authorities).
However, we recommend reviewing the state policy to ensure
that banks are not considered "no-carry" zones; certain
states have designated certain areas (such as schools)
zones where only law enforcement officers may carry a
Chase strives to provide excellent service to all of our
customers. It has been our pleasure to be of service to
Chase By Phone representatives are available to assist you
by calling 1-800-935-9935.
Internet Service Center
Original Message Follows:
Date :Mon Mar 14 20:47:53 2011
comments : I reside in Colorado where the Open Carrying of
a firearm is legal. I would like to know what Chase Banks
Corporate Policy is regarding customers lawfully carrying
a firearm in the bank, either openly as permitted in
Colorado or with a Concealed Carry Permit. I should
point out that the Open Carry of a Firearm is legal in
many western states and the information provided will help
me determine if I remain a committed Chase Bank Customer.
I appreciate your response or should you have any
questions please don't hesitate to call me. If this needs
to be forwarded to an appropriate regional manager, please
In closing, I use this portal to share both good and bad experiences. As others noted, the manager was obviously inflicting her own personal views on the situation. I did not aggrevate or engage in a disagreement and I will take this with me next time I am in the bank and share with her. If she still objects, I can bank at any of the other branches that appreciate my business. No sense in causing a confrontation, and if the local branch does not want my business or they want to be stupid, I only have one thing to say: You Can't Fix Stupid.....
Last edited by ColoradoFlyer; 03-15-2011 at 08:35 PM.
Somehow I had missed where you said this was a Chase bank.
About two years ago when I started an unemployment claim I had to go through Chase (all benefits came from there). I was there at my local branch religiously every two weeks. Always with a sidearm, never a problem.
With your new information from corporate, I would go talk to them again. However, I would politely call the branch and ask to set up a meeting with the branch manager (appointment). This way they will be expecting you, and expecting you to behave. just to set them at ease for when you actually show up.
Consider not carrying for the one meeting. Final choice of course up to you. But half an hour unarmed to set up a potential lifetime of good relationship... just something to think about.
Final Follow-up. I stopped in and talked to the manager. Two reasons, as an educator I wanted to make sure she understood that I was not upset with her and and to make sure she understood the laws. She countered and appreciated how I handled the situation and then went on to explain that she did some checking and that she was in error and although I was right she was appreciative that I understood and respected her decisions at the moment. I did and she advised that she performed some additional training to inform her staff that the open carrying of a firearm is legal and that I was welcome in the bank to do any banking necessary. An excellent short meeting and as JamesB pointed out, very non-confrontational, and without my "piece", but in the future I will be equipped.
Thanks for all the responses... A very good outcome and an opportunity to share some educational points with all.
Blue Skies, strong tailwinds, carry on!
I agree, js said it best...
I open carry a G17 all the time by the way.
Last edited by pierceddwes; 06-15-2013 at 07:16 PM.