Delta Airlines found itself scrambling to shore up its patriotic credentials after U.S. troops returning from Afghanistan posted a YouTube video complaining the airline had charged them more than $2,800 in excess baggage fees.
"We showed up and found out we had too many bags," Army Staff Sgt. Robert O'Hair, of the 95th Infantry Division, said in the video, the Huffington Post's Amanda Terkel reported today.
"We had four bags, and Delta Air Lines only allows three bags. Anything over three bags you have to pay for,even though there's a contract between the United States government and Delta Air Lines: When returning from Afghanistan on military orders, you're authorized up to four bags."
The 34 soldiers, from the 95th Infantry Division, had to pay $200 each out of pocket to the airline to transport their fourth bag.
http://news.yahoo.com/s/yblog_theen...m-afghanistan-complain-they-were-charged-2800
"We showed up and found out we had too many bags," Army Staff Sgt. Robert O'Hair, of the 95th Infantry Division, said in the video, the Huffington Post's Amanda Terkel reported today.
"We had four bags, and Delta Air Lines only allows three bags. Anything over three bags you have to pay for,even though there's a contract between the United States government and Delta Air Lines: When returning from Afghanistan on military orders, you're authorized up to four bags."
The 34 soldiers, from the 95th Infantry Division, had to pay $200 each out of pocket to the airline to transport their fourth bag.
http://news.yahoo.com/s/yblog_theen...m-afghanistan-complain-they-were-charged-2800