He should have stayed in his car and called dispatch or called the phone of the house where he was delivering to get better directions. We have had a few stories in the past of pizza delivery people being robbed and even shot at. I hope he wises up, gets a pistol and a CPL and starts carrying. I would think that having a pistol stuck in your face would motivate you to do something to protect yourself. It should be obvious to him my now that the police can't protect him.