I found it interesting that "Petco follows state laws" but that "I don't know the rules. Only the GM can make rules". This seems to imply that they allow the GM to make rules that supersede corporate policy? That's just unbelievable to me.
I pretty much only shop at PetSmart anyway, I like their prices better, their service has been better for me, and they're closer to my home. But, I too will not support Petco with what business they used to get from me unless this is resolved. I have a dog, three sugar gliders, and 150 gallons of freshwater fish tanks.