I have had several students refuse to supply any "extra" documentation or information in Hamden, West Hartford, Darien and a few other towns, none of my Hartford students have told me that they have refused as of yet. All the ones who have told me they stood up for their rights were successful in not only getting their application processed but also received their permits in a timely manner. Seems it's all about being diplomatic and "educating" the powers that be that you will not allow them to trample your rights by not following state statute. If you want to speak with someone at the BOFPE I would call there and speak with Sue, she is probably to busy to return emails regarding hypothetical situations, it's not her job. According to statute all you need to do is get all your application paperwork together and submit it, the issuing authority is required to process it in the time frame set forth in 29-29, once those time frames have been violated you can file an appeal to the BOFPE, then they would get involved in your situation. I suggest you visit www.ctpistolpermitissues.com to review what Hartford told Kix and there are also threads about Hartford on OC and CTGuntalk.