Filed the request today. I tried to do it over the phone but he said they don't do it that way. I had three choices, 1) come in and let them know what I want, 2) mail in my request, or 3) email them. I chose the third option since there is no way I can get there between 9-3 during the week and I don't want to wait for my mail to get there and be "lost." I copied a few people on the request too, just so they know requests are being watched.