Just a note about asking to speak to the manager.
Good managers are dependent on good employees. It puts him in a very unpleasant position to stand in public and critize an employee that's just trying to enforce whatthey think store policy is. Even if they're wrong.
I find it's usually better to leave and then take it up in private.
That said, I'm not known for tact. Grapeshot once accused me of snarling at people.
That's just a misconception. It's really a smile:lol:
But I do leave when asked to do so and take it from there.