I, too, had an issue at SunTrust.
No problems for a couple of years.
Then was told, on a Saturday, that it was against company policy. The manager that weekend was not the normal branch manager. I think they rotate around on Saturdays.
Anyway, I received a letter from corparate stating that no firearms was the policy. I went back to the bank during the week and almost had the the branch manager in tears as I moved my CD's, checking, savings, and soon, the home equity line, to another institution.
She kept asking me "what can we do to keep your business Mr. X?" I advised her to talk some sense into corporate and moved nearly six figures out of their control. Hell with them.
PLEASE redact the personal information from that letter and publish it here. Please, please.